Our commitment to your privacy
RKD respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information you supply us with over the Internet.
The information we collect
In general, you can browse our Web site without telling us who you are or revealing any personal information about yourself. There are a several places where we give you the opportunity to provide us with your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our web site, such as ordering a product, entering a contest, filling out a survey or sending us feedback, we may ask you to provide certain information about yourself. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depends on how you use our Web site. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip/post code), email address, telephone and facsimile numbers, and other personal identifying information including social media sites. When ordering products on our web site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
The way we use information
We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our web site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.
Your choice on collection and use of your information
We may, from time to time, send you mailings regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from RKD you can send us an e-mail at info@rkdco.com and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our web site or with our company. In addition, it may be impossible to completely delete your information without some residual information because of backups.
The RKD Web site contains links to other non- RKD Web sites. RKD is not responsible for the privacy practices or the content of such Web sites and you should exercise your best judgement when sharing personal information on these Web sites.
Our commitment to security of your personal information
We want you to have continuing trust in RKD and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our web site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
Cookies
We may use cookies in order to customize this site for return visitors. These cookies are not required for site functionality. Additionally, third-party widgets such as YouTube or Flickr may install cookies depending on their configuration. You are not required to accept any cookies to use this site
Google analytics
We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site and make marketing decisions based on demographics. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.
By using this Web site you are agreeing to the terms of the RKD Privacy Notice.
We reserve the right to modify our privacy notice as business needs require. We will post such changes on our Web site.
